Can the finance department of an institution disclose student information to a collection agency when a student has outstanding accounts with the institution?
• Yes. Section 40(1)(k) permits disclosure for the purpose of collecting a fine or debt owing by an individual to the institution or to an assignee of the institution. • However, the institution should release only the information needed by the collection agency to do its job. This would likely mean name, home address and telephone number and, if the student is working, business address and telephone number, as well as the amount owing.
Related Questions
- Can the finance department of an institution disclose student information to a collection agency when a student has outstanding accounts with the institution?
- By what authority can the finance department release student information to a collection agency when a student has outstanding accounts?
- Can the University release student information to a collection agency when a student has outstanding accounts?
