Can the department list be skipped?
Yes, it can be. No matter how many departments you have, your users can directly access the waiting queue in the specific department without choosing a department first. This is controlled by one parameter in your html code to define the department ID when inserting the Customer Chat Client to webpage.
Related Questions
- Id like to have someone else in my department, club, Etc be able to moderate messages sent to my list - how do I configure my list to have a separate moderator?
- Our departments activities utilize a case discussion format. Does OCME need a list of topics at the end of the year?
- Can the department list be skipped?
