Can the customer call the Strategic Business Units directly for support?
Business Unit Managers and support personnel can be contacted directly in an effort to support the customer more efficiently. Business Unit Managers’ services can also be requested through the normal channels, such as our knowledgeable inside or outside salespeople responsible for their account at the local servicing branch.
Related Questions
- What type of customer support will be available and to what levels within the department? Will timekeepers be able to call directly to SCO or will they go through the Personnel Specialist?
- If a customer signs up for the CTCleanEnergyOptions, does that mean that clean energy is being delivered directly to that customer’s home or business?
- How does the Internet change business relationships with customers and the customer support process?
