Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Can the CPAC Managed Services Help Desk support custom applications or products not on the supported list?

April 26, 2017applications cpac Custom help desk list managed products Services support supported

0

Posted

Can the CPAC Managed Services Help Desk support custom applications or products not on the supported list?

1 Answer

0

Posted

Yes. Level I service can be applied, if support information such as FAQs, and escalation phone numbers are provided in advance and reviewed during the on board period.