Can the client and his or her family members call evenings and weekends with questions or concerns?
Absolutely! We offer assistance 24 hours a day and even seven days per week to answer your questions of just to comfort an anxious client or caregiver. Our service is caring and listening as we fulfill the needs of our clients. And while we realize that no person-to-person business is ever perfect, we will make every effort to fulfill the needs of every client and be open and welcome any and all comments, suggestions, and ideas.
Related Questions
- Who can the client and/or family members call with questions or complaints? How does the agency follow up on complaints and resolve problems?
- Can the client and his or her family members call evenings and weekends with questions or concerns?
- How many family members or friends does it take to care for a client at home?