Can the CBSC deal with complaints about Internet content?
A. The CBSC deals with “broadcasting”. To the extent that a station’s broadcast signals are streamed, without alteration, on the Internet, the CBSC will deal with complaints about such programming. The CBSC does not, however, deal otherwise with other Internet content, i.e. websites, message boards, etc, nor does the CRTC regulate content on the Internet. While there is currently no organization in Canada established to deal with such complaints, you may be interested in reading about the Canadian government’s strategy to deal with such issues in its booklet titled Illegal and Offensive Content on the Internet: The Canadian Strategy to Promote Safe, Wise and Responsible Internet Use. You may also wish to contact the Canadian Association of Internet Providers (CAIP), which may have further information on this issue.
