Can the call be recorded and transcribed? How?
There are three ways to record your call. • The first is to press *2 when you are ready to begin recording. • The second is to click on the record icon on your dynamic conference management page online. • The last way is to set your conference to automatically record every call (this feature can be enabled from your Conference Manager in your account online). • To receive a transcription or your conference you will need to order it through customer service. There is a 24 hour turn around time from your request to when you receive your transcript via e-mail. There is an additional fee for a transcript of $3.50 per line of text.
