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Can the Board investigate anonymous complaints?

April 26, 2017anonymous complaints investigate

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Can the Board investigate anonymous complaints?

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Sometimes the Board is not able to investigate a complaint. It can only investigate when it is able to identify the medical practitioner concerned, and when it has enough information to start the investigation. Board staff may ask you to provide further information if at first you don’t provide the Board with enough information to properly investigate your concerns. It is extremely difficult to investigate complaints that are anonymous. If you would like more information about this before making a complaint you can telephone the Professional Conduct and Performance Section on (08) 8219 9800.