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Can the Balanced Scorecard be applied to my Customers and Supply chain?

April 26, 2017applied balanced chain customers scorecard supply

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Can the Balanced Scorecard be applied to my Customers and Supply chain?

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Yes, the Balanced Scorecard includes a Customer perspective and the Balanced Scorecard by Performance Track also includes Supply Chain integration within this “external” perspective. The Balanced Scorecard is an old idea! The Balanced Scorecard as a concept is approximately 10 years old but has only recently been taken up as an “alternative” to strategic planning and execution. The Worlds leading IT system supplier now has a Balanced Scorecard offering included in their new strategic enterprise management software!