Can the American Express GlobalTravel Card have a negative balance?
If a merchant authorises a transaction for an amount greater than your actual available balance, the American Express GlobalTravel Card will generally be declined. However, in rare circumstances, a merchant may process a transaction without prior authorisation, or an amount greater than a Card’s actual available balance may be authorised. If this occurs, you may be notified to load more funds onto the Card, or make a direct payment to cover the negative amount, but will not be charged an overdraft fee. While this does not happen often, it is important to keep track of your balance and reload funds as needed. To check your balance online now, log in to your account. To retrieve this information by phone, you may call Customer Service, 24 hours a day, 7 days a week.
Related Questions
- What if I don’t have enough available funds on my American Express GlobalTravel Card to complete a purchase — how do I combine other forms of payment?
- Can I use the American Express GlobalTravel Card in Europe where they are moving to Chip & PIN cards?
- Do ATM withdrawal fees apply to my American Express GlobalTravel Card?
