Can Terasen Gas cut off my gas service without notice?
Terasen Gas may disconnect a customer’s gas without notice, or may refuse to set up a new account, in the following situations: • The customer has not provided Terasen Gas with acceptable references and identification. • The customer has not applied for service and the home appears to be vacant. As a new tenant or owner, you must apply for a new gas account. • The customer has not told the truth to Terasen Gas about how they use their gas. • The customer has moved out of their home. • There is a defective pipe, appliance or gas fitting in the customer’s home. For more information, please refer to tariffs, terms and conditions on the Terasen Gas website.
