Can technicians be assigned to user-defined groups for segregated work schedule, work flow, and work report tracking? How many different work groups can be defined?
OpenMETRIC provides several different mechanisms to plan, schedule, track, and manage workflow. For each item, you can specify the Servicing Facility, Cal Lab, and/or Workbench that typically services the item. Planner, Recall, Backlog, and Done By reports can all be generated by Cal Lab (as well as by other selection criteria). There are an unlimited number (or at least the number is so large as to be effectively unlimited) of Servicing Facilities, Cal Labs, and Work Benches. Most clients do not maintain permanent associations between technicians and these work-management organizational units. The technician responsible for the calibration is assigned prior to or during the calibration.