Can TeamSportsOnline deliver statistics (such as open rates and clicks) on text e-mails sent instead of HTML messages?
No. Our reports depend on an action being taken (such as an image being downloaded) or a click through. One way around it is to design the newsletter in HTML but make it resemble straight text by using only text in a simple table structure (in a font such as Courier New). Q: Does personalization work with plain text newsletters? A: At this time personalization only works in HTML and not in text-only e-mails. However, a work-around is to design a text-only e-mail using HTML, but choose a plain text font such as Times Roman. This way, you can personalize the e-mail as well as track clicks and other, useful statistics. HTML contains code that communicates with our server to register these stats, whereas text-only e-mails do not. Q: How does personalization work? A: Under Enhanced mode – Manage subscriber info, you can create your datasets there. Help files are available. You can personalize your TO field and the SUBJECT, as well as a range of options. Q: Is there a cost involved in person
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