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Can students use Helpdesk web form?

April 26, 2017form helpdesk students web

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Can students use Helpdesk web form?

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Students are welcome to use the SOG Helpdesk web form. In many cases, their tickets will be forwarded to campus helpdesk services, which provide a full array of support services that are paid for by student fees. This is one reason we adopted the Remedy tracking system that campus uses and supports-it provides a more reliable system for resolving student issues in conjunction with the campus helpdesk.