Can SMART911 help with callers with limited English speaking skills?
Yes. Because subscribers enter information about themselves, their family members or other household occupants, and their home in an electronic format, language and communication issues may be minimized during a 911 call. SMART911 also allows subscribers to indicate the primary and secondary languages spoken by every person listed in their household’s subscription, giving call takers quick background on a subscriber’s language capabilities. Information exchange with callers of limited English skills can be greatly simplified with SMART911.
