Can representatives at the iPLEDGE Program confirm a pharmacys activation status?
Yes, iPLEDGE representatives can confirm a pharmacys activation status if the pharmacy has its NCPDP number and date of personal significance. • Do I need to see a patients iPLEDGE ID card before I can fill and dispense an isotretinoin prescription? No, all you need to authorize the prescription is a patients iPLEDGE ID number and a patients date of birth. A patient, patients guardian, or prescriber may provide this information. Call center agents cannot provide this information to pharmacies. • The patients prescription was denied, will the system explain the reason? The iPLEDGE system has been enhanced to give pharmacists additional information surrounding prescription denials. The additional information will assist pharmacists in communications with prescribers as well as patients. • Where do I find a list of local pharmacies that participate in the iPLEDGE program? Registered prescribers, patients, and pharmacies can obtain a list of pharmacies using the Find A Participating Pharma
