Can recipients who have a Direct Express® card switch to a traditional checking or savings account and receive their payment by direct deposit?
Yes. You may close your Direct Express® card account at any time at no charge by calling the Direct Express® card Customer Service Department toll free number at 1 (888) 741-1115. Before closing your Direct Express® card account, you will need to separately enroll in direct deposit to avoid any delays with receiving future benefit payments. To enroll in direct deposit, call Treasury’s Go Direct® call center toll free at 1 (800) 333-1795 or visit www.GoDirect.org You may also sign up for direct deposit through the Social Security Administration by calling toll free at 1 (800) 772-1213 (TTY users can call 1 (800) 325-0778) or enrolling online at www.socialsecurity.gov. A third option is to sign up for direct deposit through your bank or credit union.
Related Questions
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