Can receptionists who do the same job be paid different hourly rates, so that those with a longer length of service receive a higher rate of pay?
Generally speaking for this type of role it is best to have a rate for the job and if long serving receptionists have taken on more responsibility, this is recognised by a more senior grade or if they have the same responsibilities as the other staff, but some specific duties (such as being a keyholder) they are given an extra responsibility allowance. There are risks of discrimination and equal pay claims in linking pay to length of service. At the outset of the employment, pay can be adjusted according to length of service to allow for the learning curve involved in starting a new job. A probationary period is often at a lower rate of pay and depending on the complexity of the post, a further training period of a year or more could be considered appropriate. However in some roles, linking pay to length of service can be a sex discrimination issue as women are more likely to take career breaks then men. Another key issue is age discrimination if pay is linked to length of service. The
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