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Can ReadyDesk create tickets from emails?

April 26, 2017create emails readydesk tickets

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Can ReadyDesk create tickets from emails?

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Yes! ReadyDesk fully supports the POP3 protocol for retrieving emails, and automatically turns them into support tickets for you. No longer will you be stuck copying and pasting from your email to your support system. Customer and support staff can even append to existing tickets by simply responding to any of the email notifications ReadyDesk sends out. It will even automatically save and forward all file attachments.