Can providers verify eligibility for Passport Advantage members on the Passport Health Plan web site?
Providers can verify eligibility by logging into the Provider Center of the Passport Health Plan web site. The provider must enter their provider identification number and password. Once the information has been confirmed, providers will be able to verify Medicaid and Medicare eligibility by using the quick navigation tab. Eligibility can also be verified by calling the IVR at (800) 578-0775. Provider Services staff are also available to assist providers with questions about member eligibility, policies, procedures and more. Providers should request that members show all ID cards.
