Can private haulers add extra charges for pickup of large items and storm debris?
Yes. If you think the charges are unreasonable you may want to consider making arrangements for alternate services to remove the large items. A good place to start is the phone book. Look under the headings of Garbage, Rubbish, Trucking-Heavy Hauling or Trucking-Light Hauling for listings of these services. Before you sign on the dotted line, consider the following: Never let anyone into your home without proper identification. Make sure the operator has the appropriate licenses and insurance for the job. To check local licenses, call the Department of Public Works and Environmental Services at 703-324-1540, TTY 711. Check the operator’s complaint history with the Consumer Protection Division at 703-222-8435, TTY 711. You can also check the Consumer Protection Division’s complaint history information online at www.fairfaxcounty.gov/dtcs/consserv/complaint_history_welcome.htm. If you believe you were defrauded by the operator, contact the Fairfax County Police Criminal Investigations Bu
