Can prebooked train tickets be re-issued?
You’ll have to buy new tickets I’m afraid. Condition 24 of the National Rail Conditions of Carriage states: “A ticket is your evidence of your right to make a rail journey and it is your responsibility to keep it safe. If you lose or mislay a ticket or a Smartcard or it is stolen, it will not be replaced nor will any of the cost be refunded. However, Train Companies will replace certain Season Tickets in the circumstances set out in Condition 34.