Can Power Dialer for GoldMine be used with a modem?
Since most modems are Tapi compliant, they will appear in the device selection window of Power Dialer for GoldMine and will dial calls. If the modem has a microphone and speaker port for attachment of a headset then there is a good chance that the device will work fairly well with Power Dialer. However, if the modem is daisy-chained with a handset, the device will not work very well. In order to work optimally the Tapi driver needs to update Power Dialer on the progress of a call. Because the modem needs to drop out of a conversation so that the user and the call recipient have a clear line, Power Dialer does not know when a call is finished and needs to rely on the user to inform Power Dialer when they are ready for the next call. Consequently a number of powerful features and productivity benefits are lost. Since performance varies enormously from one modem to another we recommend the purchase of the Hi-Phone Desktop which can be used wherever a modem can, is fully Tapi compliant and
