Can PhoneValet take a message while I am on the phone?
If you have a single phone line, answering a second call while a call is in place is a technological impossibility. Even with call waiting, you can not talk to both callers at the same time. You can only switch back and forth between them. There would be no way for PhoneValet to connect and record a message from caller 2 because you are still using your phone line to talk to caller 1. Phone company’s voice mail can do this because the second call never actually reaches your line. The phone company reroutes it to their voice mail lines if you don’t answer. PhoneValet cannot do that because it is connected to your phone line, not the phone company’s internal switches. If you have more than one line configured to roll over to each other when they are busy, and have a PhoneValet adapter answering each line, then PhoneValet can take a message on the other line while you are on the phone.
