Can patients or their attorneys request changes to medical records?
Yes. A patient can request a change to his or her medical records. That does not mean you have to make the change if it is incorrect. You are responsible for the accuracy of your records. Any requests for changes to medical records should be documented, even if you do not make the change. Document that you researched the request and that your notes are as accurate as possible. If you were to be reported for violating the privacy rule for not changing the information, you’ll have documentation of your reasons. HIPAA emphasizes keeping records, so document everything. If this goes further than from the patient to you, you can show what was said, on what date, and what actions you took.
