Can PAO make any corrections to an uploaded file?
PAO can correct the details of the file already uploaded in the NPSCAN/CRA system by preparing and uploading a correction file along with the transaction id of the original file. The PAO will have to upload the entire file with the corrected records. PAO can upload the correction file only if the status of original file is not ‘Matched and Booked” at CRA system. The file will go into “Matched & Booked” status once the information of receipt of payment is uploaded by Trustee bank & the records provided their in match with the records provided by PAO. If the original file is already matched and booked in CRA, PAO cannot upload a correction file. PAO can adjust the short/excess payment in the next month’s contribution record to be uploaded to CRA.