Can Outsourcing offshore be a catalyst for reducing costs while adding value to the healthcare industry?
Healthcare organizations have been slow to adopt strategic imperatives that other industries have embraced. The fact that the industry is technologically behind is aptly demonstrated by the fact that many of its providers are just now moving to more sophisticated and flexible technology platforms. A number of challenging issues threatens both healthcare providers and payers. Each of these issues must be addressed by the industry, and solutions must be sought. Revenue Issues; Many physicians are treating more patients yet making less money; similarly, hospitals and other providers are seeing their profitability decline. This is due primarily to managed care models and the changes in entitlement programs. As the complexities of managing care increase, providers shoulder the weight of more administrative activities, thus increasing costs. Many are struggling to maintain operations. Processes required for authorization impact the length of the revenue cycle, and manual intervention is ofte