Can our departments have separate main numbers that both are answered by the automated attendant?
YES, you can publish and make use of multiple ‘main’ telephone numbers that are all answered by a single automated attendant. Or, if you would prefer multiple auto attendants, all with the ability to reach any ‘corporate’ VIP Service user (regardless of which operating company/division they work in) via ‘dial-by-name’, this can call flow can be provided.