Can only large organizations benefit from ITIL v3?
Organizations of any size can benefit. ITIL for smaller organizations will be addressed specifically in the supplemental materials within ITIL v3. But regardless of the size of your organization, success with ITIL depends on the organization’s ability to make the business case for implementing ITIL. It is imperative to secure executive commitment to make changes required by ITIL guidance and the investment of resources, and to assess the maturity of the IT organization.
