Can ODB recipients receive a copy of their drug claims history?
Yes. Every individual has a right of access to their record of personal health information in the custody or control of a health information custodian, with certain limited exceptions. In the case of ODB drug claims history information, the health information custodian is the ministry. The right to access one’s health records is set out in Part V of the Personal Health Information Protection Act, 2004, S.O. 2004, c.3 Sched. A. ODB recipients may exercise this right by writing to the ministry. The request should be sent to : Director Individual Eligibility Review Branch Ministry of Health and Long-Term Care 5700 Yonge Street, 3rd Floor North York ON M2M 4K5 If an individual does not receive access to their ODB drug claims history or the ministry does not respond to an access request within a reasonable amount of time, that individual can make a complaint to the Office of Ontario’s Information and Privacy Commissioner. Access requests will be processed on an urgent basis where circumstan
