Can my iE Custom-Fit Audio Monitors be repaired if they are damaged or broken?
For warranty or other service for iNCREDIBLE eARS products, call our Customer Service Center at (760) 801-6103, Monday through Friday, 8 a.m. to 5 p.m. Pacific Time. To return product for service or repair, please send the carefully packaged product with cables to: Attention: Customer Service iNCREDIBLE eARS PO Box 461867 Escondido, CA 92046 Please ship postage prepaid and insure against loss or damage. Name, phone, or e-mail and return address should be included, as well as detailed information regarding any problems experienced.