Can my customers order stock or request quotes via the web/internet?
A. Yes. Prism WIN’s e-Service Desk module allows your customers to log into and process stock and quote requests over the internet. The transactions update the Prism WIN database in real time and update the customer with order/quote information when the transaction is completed. You can also have samples of the stock displayed with its code on the inventory list screen, or use the Prism interface to “on-line proof” artwork for the quote. The e-Service Desk module also allows customers to check their account information (e.g. outstanding quotes/jobs, orders, invoice information or payment history) directly from the internet.
