Can mobile phone number and email address information be captured on the Local Authority Input Document?
A. From April 2009 CMS will gather an additional telephone number, where the customer has provided one, which will be output onto the LAID. Currently mobile phone numbers can be given as a main point of contact and this would be output onto the LAID. This would be shown under the Customer Details section Phone No & Location: Mobile 07777777777 From CMS Release 10, the customer will be able to give an alternative contact number; again this will be recorded in the Customer Details section Phone No & Location: Mobile 07777777777 Alternative Contact Number: 01253 333333 (freetext) We are not currently collecting e-mail addresses because there are concerns on the security of such channels to send such information. However, the Department is looking into the possibility of using e-mail and text messaging to transmit certain information.
