Can medical information be exchanged through MassRelay?
Under the Privacy Rule, a covered entity such as a doctor can contact a patient using a Telecommunications Relay Service (TRS), without the need for a business associate contract with the TRS. The sharing of protected health information between a covered health care provider and a patient through the TRS is permitted by the Privacy Rule under 45 C.F.R. 164.510(b), and a business associate contract is not required in these circumstances. For more information see FCC website www.fcc.gov/cgb/dro/trs.html Or Health and Human Services FAQ fact sheet www.hhs.
