Can managers view the current progress of work assigned to an individual, role, or even entire department?
Users assigned the “Manager” role are allowed to view all tasks within their Functional Areas and all tasks associated with the users assigned to their Functional Areas. Functional Areas can be defined in a tiered architecture of parent and child Functional Areas. A manager of a Parent Functional Area also has management functions for all child areas. By assigning managers at the appropriate levels in the hierarchy and using the search and filter capabilities of the Manager’s queue, specific groups of work items can be monitored.
