Can LifeWise detect if participants use their healthcare payment card for ineligible expenses?
Yes. If the expense can’t be substantiated, we will send the member a request for additional details. LifeWise will send the request up to three times. If the information is not provided, or the information provided shows the expense was not eligible, the expense is deemed ineligible and the participant is required to refund the amount. The payment card will be shut off until the funds are repaid.
Related Questions
- What happens if I try to use the card for ineligible expenses at a retail vendor that cannot distinguish between eligible and ineligible expenses?
- I just received a PayFlex Card in the mail. Do I have to use the card for all healthcare expenses I incur?
- Can Premera detect if participants use their healthcare payment card for ineligible expenses?
