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Can libraries use membership information to conduct user surveys?

April 26, 2017conduct Libraries membership surveys user

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Can libraries use membership information to conduct user surveys?

1 Answer

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• When collecting personal information from individuals on the membership application form, the library must, under section 34(2) of the FOIP Act, give notice on the purpose for which the information is being collected, the legal authority for the collection, and contact information for questions. • If the purposes given cover user surveys then the library may use the personal information for user surveys.