CAN LAW FIRM WEBSITES INCLUDE ON-LINE FORMS FOR USE BY PROSPECTIVE CLIENTS?
Yes, in part. Certain limited use of on-line registration is probably permitted as long as there is no unethical solicitation involved and the cyberspace communication is not intended to be confidential by either the lawyer or the prospective client. The process for on-line use of forms must include a warning by the law firm that the information contained in the completed form is not confidential. The preferred practice is to advise prospective clients to fill out the form and return it in some form other than electronic transmission.
