Can LADD handle reciprocal ILL agreements?
Yes. The Own Services function allows a library to configure the default cost when shipping an item to a particular location (i.e. your library as Responder). For example, if your library has agreed to supply another library on a reciprocal basis, an ILL can be setup to default a $0 cost into the Ship Cost and Base Cost fields when shipping to that library. Note: Own Services can only be configured for Libraries which are LADD members and use LADD to request from your Library. See Own Services – At A Glance (LADD User Guide 6) for more information.