Can Items purchased at a Free People store be returned to the catalog or web?
We cannot accept items purchased at Free People stores at our website Returns Center. Please return your items to the store where you purchased them, or to the store closest to your home. If this is not convenient, please mail your return, via certified mail, to the store closest to you. Click here to locate a store. Free People merchandise purchased at independent boutiques and department stores must be returned to that store. Please contact the individual store for their return policy.