Can items be shipped internationally?
Currently Baxter Tea Company only ships within the 50 United States. What is your return policy? Items purchased through Baxter Tea Company, with the exception of special orders, may be returned within 14 days of receipt. We understand that there may be exceptions for gifts. How do I return an item? Here is the simple process for returning an item: • Contact our Customer Care Department by calling 1-888-508-8781 or emailing us at info@baxtertea.com to obtain return instructions. • We can provide you a UPS Return Service label or, for an additional charge, arrange a UPS pickup for you. You are responsible for shipping costs. We will send you a return label via email or regular mail. • Repack the product in its original packaging materials, unless the package’s condition is not suitable for a safe return. You are responsible for items damaged in return transit. If you are returning an item because it was defective or we shipped you an item that you did not order, Baxter Tea Company will
