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Can ITelagen® gain unauthorized access to my network files and data?

April 26, 2017Data files gain Network unauthorized

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Can ITelagen® gain unauthorized access to my network files and data?

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No, all remote control activities are performed under the careful supervision of the computer end-user. When connected remotely to the desktop, the computer end-user will be able to see all actions being performed by the ITelagen® Service Technician clearly on the computer display/monitor.