Can Information Quality and Process Re-Design Coexist?
In real estate the three most important things to remember are location, location, location. In Information Quality the most important things to remember are process, process, and process. Schneider National, the nation’s largest truckload carrier, will share its successes, failures, and watch-outs experienced during implementation of an enterprise Information Stewardship program while also re-designing its core processes. • Gaining Senior Level Support for Information Stewardship • Information Stewardship Implementation • Process Design to Support Information Quality About Eric Nielsen (nielsene@Schneider.com) With 30 plus years of IT and business management experience, Mr. Nielsen was hired to be the “change agent” to implement Information Stewardship at Schneider National Inc. Half of his career has focused on helping organizations appreciate the impact of information upon their business and on architecting both technical solutions and business processes that provide quality informa