Can Infoline forward a complaint about a specific duty holder to a HSE divisional office?
Infoline should be able to deal with general enquiries concerning individuals suffering from work related stress or the associated ill health. But if the complaint is about a specific duty holder, then Infoline can forward it to the appropriate divisional office. If an individual is interested in seeking personal redress, they may wish to consider pursuing the issue via the civil route ie using industrial relations procedures, where the burden of proof is less onerous. Further advice is available from Acas or BERR. Acas Brandon House 180 Borough High Street London SE1 1LW www.acas.org.uk Tel: 020 7210 3613 BIS Ministerial Correspondence Unit Department for Business, Innovation and Skills 1 Victoria Street London SW1H OET www.berr.gov.
