Can implementing flexible working options help me overcome problems with the recruitment and retention of staff?
Yes it can – developing flexible working options, when implemented properly, has been shown to improve staff recruitment, retention, absenteeism, productivity and customer service. See factsheet ‘The business case for Work-life Balance’ on the web site and Flexible working: Impact and Implementation- An employer Survey (Feb 2005)www.cipd.org.uk (external link).