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Can Identity Manager provision all of our resources–digital (IT systems) and non-digital (phones, PDAs, badges, office space)?

April 26, 2017Badges digital identity manager non-digital PDAs phones SYSTEMS

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Can Identity Manager provision all of our resources–digital (IT systems) and non-digital (phones, PDAs, badges, office space)?

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Yes. Identity Manager can provision both digital and non-digital resources. Identity Manager can provision your digital systems automatically, creating the accounts as soon as a request is made from your authoritative source. Identity Manager can also provision your non-digital resources by using existing resource adapters or via workflow and e-mail requests. In the case of Card Management Systems (CMS) such as ActivIdentity, Sun Identity Manager can send a request directly to the CMS using an out-of-the-box resource adapter. In other cases when provisioning requires manual intervention such as issuing a computer or notebook, Identity Manager can be configured to send an e-mail request to the IT department for fulfillment.