Can I verify the requirements of the EXIN certificates in ITSM based on ISO/IEC 20000?
EXIN publishes a Preparation Guides for each EXIN certificate. The Preparation Guide describes the target group for the certificate and the competencies (knowledge, skills, attitude) required. The exam specifications in the Preparation Guide provide detailed information on what exactly is tested in the exam. EXIN also provides a Sample Paper for each EXIN exam if you want to see an example of how we test these requirements.