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Can I verify eligibility information when the client does not bring their ID card with them at the time of service?

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Can I verify eligibility information when the client does not bring their ID card with them at the time of service?

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• Yes. There are several ways to do this. If you have enrolled with our clearinghouse (ACS, at Web site https://wamedweb.acs-inc.com/wa/general/home.do ), you can use the WAMEDWEB site to search for eligibility. You can also use the Medical Eligibility Verification (MEV) systems that are offered by various contractors. If you are not enrolled in either of those options, call the toll-free Medical Assistance Customer Service Center (1-800-562-3022) and ask one of our provider specialists to help.

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