Can I use the Warranty Support Portal to obtain a RMA number?
Yes. The most common use for this portal is creating a service order which is also referred to as “obtaining a RMA number”. You may also use this portal to view your RMA status after you have created your RMA. However, access to the RMA Self–Service Portal is not provided automatically. If you have requested and received a RMA number in the past, simply log into the Warranty Customer Portal and select the RMA Activities link. If you do not see this link upon logging in, please submit case to request access. A RadiSys Global Services representative will contact you to follow–up with your request.
