Can I use the CapTel phone with a Calling Card?
Yes, you can use your CapTel phone with a calling card. Calling cards can be purchased at any discount store that sells cards and are available with various minute allowances. To make a CapTel call using a calling card: • Dial the calling card’s 800 number using your CapTel phone. • CapTel service connects you to the calling card’s 800 phone number. • Input the calling card information on the CapTel number keypad directly as instructed. • You will then be asked to press the phone number you wish to connect to. • Your conversation will be paid for via the calling card. Exception: Calling an 800 calling card number, then dialing the Toll-Free CapTel Service number (as with Voice in or CapTel-to-CapTel calls). You may receive a message saying your call cannot be completed as dialed because the system recognizes that billing charges do not apply for an 800 to 800 number. Try dialing the Captioning Service FIRST, the calling card SECOND, and then the number you are calling. People who call
